Contact Us
Here you will find some useful contact information for getting in touch with the Merlin Annual Pass team.
Attraction Specific Enquiries
If you have a query which relates to a specific attraction, it's best to contact them directly. Here is a list of useful contact details for getting in touch with our UK attractions:
- LEGOLAND Windsor: customer.services@LEGOLAND.co.uk
- THORPE PARK: Nicola.Carter2@thorpe-park.co.uk
- Warwick Castle: customer.information@warwick-castle.com
- Madame Tussauds London: guest.experience@madame-tussauds.com
- Alton Towers Resort Theme Park: annual.pass@alton-towers.com
- Chessington World of Adventures: guest.services@chessington.co.uk
- The EDF Energy London Eye: LE.merlinpass@londoneye.com
- SEA LIFE Centres: enquiries@merlinentertainments.biz
- The Dungeons: For contact details see The Dungeons website
Telephone
Our team of friendly customer service agents are available from 9am to 5pm daily. Feel free to call them on 08444 77 44 44 to discuss purchasing a pass, renewing an existing pass or anything else you may have a question about.
Calls cost 10p per minute plus network extras
Still need help?
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