Chessington World of Adventures Resort

Who is your V.I.P. Representative at Chessington World of Adventures Resort?

Megan De Sousa and Zoe Bruton

Where will you be greeted?

Arrive and park in the Hotel Car Park before making your way through the Hotel and onto park through the Azteca Gate. Make your way to the V.I.P. Hub opposite the Rattlesnake in Mexicana - this area is a base solely for V.I.P.s of Chessington World of Adventures Resort. Please note if a member of staff is not in the Hub, please call us on our mobile (the phone number will be displayed in the Hub) and we will be with you straight away. Sit down and relax before a busy day on park and a member of the V.I.P. team will be there to greet you with your Ultimate Fastrack wristbands, park maps and any information needed for the day – including a telephone number to contact us at any time during your visit. Here you will get the chance to book onto our exclusive V.I.P. Experiences as soon as you arrive - as V.I.P. Passholders you will receive 20% off all of our V.I.P. Experiences.

For us to provide the best service possible please make us aware of your visit in advance through the Tell Us You're Coming form here at least 24 hours in advance of your visit.

What’s included on your visit?

Free Parking in the Hotel Car Park – Show your V.I.P. pass for directions where to go

Ultimate Fastrack wristbands - Please refer to the tips and tricks guide for instructions on which entrance to use. Fastrack does not offer a choice of seating

Free access to the Savanah Splash pool in Safari Hotel Monday to Friday during term time. A V.I.P. Discounted rate will be in place during weekends and holidays for £5.00 per person. To book call 01372 734681 or e-mail We will be happy to book you a slot upon arrival at the VIP Hub however due to demand we highly recommend booking before your visit.

What Golden Experience Tickets* can you do, and how do you book them?

Giraffe feed (must be booked 7 days in advance)

Capybara feed Experience

These experiences can booked by calling 01372 731673 (Lines open daily from 9am-4pm) OR by emailing

For more information please see our Golden Experience section on this website here

* Golden Experience Tickets are subject to availability