The York Dungeon

Who is your V.I.P. Representative at the York Dungeon?

Laura Pocock

Where will you be greeted?

Head to our admissions, and let the Jester know that you have arrived. You will then be personally meet by the Duty Manager.

For us to provide the best service possible please make us aware of your visit in advance through the web form here or email us at yorkguests@merlinentertainments.biz at least 24 hours in advance of your visit.

What’s included on your visit?

Up to 30% discount within the Retail Store

Free guidebook (must be requested)

A free 6” x 9” photo

Priority entry (when possible)

What Golden Experience Tickets* can you do, and how do you book them?

Audience with the actors (prior to opening) - Meet and greet those who deliver the magic at the York Dungeon, This offers the exclusive opportunity to have a Q&A session with the team, followed by a make-up master class.- This offers you the great opportunity to dive into the costume cupboard and be made up as your favourite Dungeon character!

This experience can be booked via the York Dungeon team on 01904 632599 or contact us at yorkguests@merlinentertainments.biz at least 14 days prior to your visit.

For more information please see our Golden Experience section on this website here

*Golden Experience Tickets are subject to availability