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Terms & Conditions

View Terms & Conditions for Annual Passes, Memberships and Competitions, plus find out the restriction dates for your pass.

Offer Summary 

Customers who purchase a new Gold Merlin Annual Pass or new Platinum Merlin Annual Pass during the promotional period will receive an extended validity period, with their Pass remaining valid until 31 December 2027, subject to the Merlin Annual Pass Terms and Conditions and applicable restriction dates. 

Promotional Period 

The offer is available on eligible purchases made between: 

00:00 (UK time) on 1 September 2026 and 23:59 (UK time) on 30 September 2026 (the "Promotional Period"). 

Purchases made before or after the Promotional Period will not qualify for this offer. 

Eligible Products 

This offer applies only to: 

  • New Gold Merlin Annual Passes 

  • New Platinum Merlin Annual Passes 

Excluded Products and Transactions 

This offer does not apply to: 

  • Merlin Annual Pass Renewals 

  • Local Annual Passes 

  • Essential Merlin Annual Passes 

  • Gold and Platinum Monthly Membership products 

  • Staff-rate purchases 

  • Voucher redemptions 

  • Promotional, discounted or complimentary Passes unless expressly stated otherwise 

  • Passes purchased via third-party retailers, affiliates or non-Merlin owned websites 

  • Any other products not expressly listed as eligible above 

Validity of Eligible Passes 

A standard new Gold or Platinum Merlin Annual Pass purchased outside the Promotional Period is valid for 12 months from the date of purchase. 

Eligible Passes purchased during the Promotional Period will receive immediate access from the date of purchase and will remain valid until 31 December 2027. 

For example, a qualifying Pass purchased on 15 September 2026 will be valid from 15 September 2026 until 31 December 2027. 

No cash alternative, refund, credit or substitution will be offered in relation to the additional validity provided under this promotion. 

Existing Passholders - Customers who currently hold, or previously held, a Merlin Annual Pass may still qualify for this promotion provided they are purchasing a new Gold or Platinum Merlin Annual Pass and the transaction is not processed as a renewal. 

Purchase Channels 

The offer is available only on qualifying new Pass purchases made through: 

  • Participating Merlin Entertainments UK attractions (Alton Towers, Thorpe Park, Chessington World of Adventures, the LEGOLAND Windsor Resort, and Warwick Castle.) 

The offer is not available through third-party retailers, agents, comparison sites or non-Merlin owned websites. 

General Conditions 

  • This offer cannot be used in conjunction with any other offer, promotion, discount, voucher, cashback incentive or promotional code unless expressly stated otherwise. 

  • All Merlin Annual Passes are subject to applicable attraction exclusions, restriction dates, capacity limitations, pre-booking requirements and the full Merlin Annual Pass Terms and Conditions. 

  • Customers should review all Pass benefits, restrictions and exclusions prior to purchase. 

  • Pass prices are as displayed at the point of purchase and may be changed by Merlin Entertainments at any time before purchase is completed. 

  • Passes are personal, non-transferable and may only be used in accordance with the Merlin Annual Pass Terms and Conditions. 

Availability and Promotional Changes. 

Merlin Entertainments reserves the right to amend, suspend or withdraw this promotion where reasonably necessary due to circumstances beyond its reasonable control, including technical, operational or legal reasons. Any such amendment, suspension or withdrawal will not affect purchases successfully completed during the Promotional Period prior to the change taking effect. 

Consumer Rights 

Nothing in these Terms and Conditions limits or excludes any rights a consumer may have under applicable UK consumer protection legislation. 

Full Terms 

For full Merlin Annual Pass Terms and Conditions, please visit: www.merlinannualpass.co.uk/terms 

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September Offer Terms and Conditions

Offer Summary 

Customers who purchase a new Gold Merlin Annual Pass or new Platinum Merlin Annual Pass during the promotional period will receive an extended validity period, with their Pass remaining valid until 31 December 2027, subject to the Merlin Annual Pass Terms and Conditions and applicable restriction dates. 

Promotional Period 

The offer is available on eligible purchases made between: 

00:00 (UK time) on 1 September 2026 and 23:59 (UK time) on 30 September 2026 (the "Promotional Period"). 

Purchases made before or after the Promotional Period will not qualify for this offer. 

Eligible Products 

This offer applies only to: 

  • New Gold Merlin Annual Passes 

  • New Platinum Merlin Annual Passes 

Excluded Products and Transactions 

This offer does not apply to: 

  • Merlin Annual Pass Renewals 

  • Local Annual Passes 

  • Essential Merlin Annual Passes 

  • Gold and Platinum Monthly Membership products 

  • Staff-rate purchases 

  • Voucher redemptions 

  • Promotional, discounted or complimentary Passes unless expressly stated otherwise 

  • Passes purchased via third-party retailers, affiliates or non-Merlin owned websites 

  • Any other products not expressly listed as eligible above 

Validity of Eligible Passes 

A standard new Gold or Platinum Merlin Annual Pass purchased outside the Promotional Period is valid for 12 months from the date of purchase. 

Eligible Passes purchased during the Promotional Period will receive immediate access from the date of purchase and will remain valid until 31 December 2027. 

For example, a qualifying Pass purchased on 15 September 2026 will be valid from 15 September 2026 until 31 December 2027. 

No cash alternative, refund, credit or substitution will be offered in relation to the additional validity provided under this promotion. 

Existing Passholders - Customers who currently hold, or previously held, a Merlin Annual Pass may still qualify for this promotion provided they are purchasing a new Gold or Platinum Merlin Annual Pass and the transaction is not processed as a renewal. 

Purchase Channels 

The offer is available only on qualifying new Pass purchases made through: 

  • Participating Merlin Entertainments UK attractions (Alton Towers, Thorpe Park, Chessington World of Adventures, the LEGOLAND Windsor Resort, and Warwick Castle.) 

The offer is not available through third-party retailers, agents, comparison sites or non-Merlin owned websites. 

General Conditions 

  • This offer cannot be used in conjunction with any other offer, promotion, discount, voucher, cashback incentive or promotional code unless expressly stated otherwise. 

  • All Merlin Annual Passes are subject to applicable attraction exclusions, restriction dates, capacity limitations, pre-booking requirements and the full Merlin Annual Pass Terms and Conditions. 

  • Customers should review all Pass benefits, restrictions and exclusions prior to purchase. 

  • Pass prices are as displayed at the point of purchase and may be changed by Merlin Entertainments at any time before purchase is completed. 

  • Passes are personal, non-transferable and may only be used in accordance with the Merlin Annual Pass Terms and Conditions. 

Availability and Promotional Changes. 

Merlin Entertainments reserves the right to amend, suspend or withdraw this promotion where reasonably necessary due to circumstances beyond its reasonable control, including technical, operational or legal reasons. Any such amendment, suspension or withdrawal will not affect purchases successfully completed during the Promotional Period prior to the change taking effect. 

Consumer Rights 

Nothing in these Terms and Conditions limits or excludes any rights a consumer may have under applicable UK consumer protection legislation. 

Full Terms 

For full Merlin Annual Pass Terms and Conditions, please visit: www.merlinannualpass.co.uk/terms 

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