Important Information

Need Help or Information?

Dragon's Fury at Chessington World of Adventures Resort

Passholder Help

Visit our Help Centre, find out about Passholder accessibility, visit the Membership Portal and get in touch with our friendly team.

Learn More
Families enjoying Flight of the Sky Lion with Duo the two-headed hydra

Frequently Asked Questions

See the answers to our latest frequently asked questions about Merlin Annual Passes, Memberships and our attractions.

Find out more
The Blackpool Tower at sunset

Terms & Conditions

View Terms & Conditions for Annual Passes, Memberships and Competitions, plus find out the restriction dates for your pass.

Find Out More
SEA LIFE Brighton

COVID-19 Information

Find out about the latest updates on how your Pass or Membership and our attractions are affected by COVID-19.

Sign up to our Newsletter

Receive the latest news and updates from Merlin Annual Pass and our attractions straight to your inbox!

Sign Up Now

Galactica at Alton Towers Resort
Health