Important Information

Passholder Help

Visit our Help Centre for our answers to our frequently asked questions, find out about Passholder accessibility, visit the Membership Portal and get in touch with our friendly team.

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Terms & Conditions

View Terms & Conditions for Annual Passes, Memberships and Competitions, plus find out the restriction dates for your pass.

COVID-19 Information

Find out about the latest updates on how your Pass or Membership and our attractions are affected by COVID-19.