Pre-book Your Passholder Tickets
Welcome to our brand new Passholder pre-booking hub!
To ensure we deliver the very best and most magical days out possible for our guests, including you our Passholders, everybody will continue to be required to pre-book a ticket to our attractions.
How to pre-book your ticket
Step 1: Choose your attraction below
Step 2: Choose your pass type
Step 3: Select the number of guests
Step 4: Verify your pass details
Step 5: Choose your date and time
Step 6: Fill in your details and complete your purchase!
Pre-book your tickets using the links below:
How to amend your booking
- Access the Passholder Pre-booking Portal. You can either do this by following the 'Manage my Booking' link on the confirmation email or by following the link on the attraction webpage above.
- Select the booking you want to change.
- Modify your date and time. A list of available dates and times will appear.
- Click 'save changes'. You will receive a new email confirmation to the email on your booking.
Please remember you can only amend your booking a certain number of times. The number of amends you have remaining is shown under the calendar.
How to cancel your booking
Cancelling for your entire group? Please fill in the form below to cancel your tickets. If your group is planning another date, access the Booking Portal and reschedule your new visit date using your existing booking, or simply create a new order when you’re ready.
Some of your group can no longer visit? Please fill in the form below to cancel tickets for those no longer able to make it.Cancel My Booking
How can I find my bookings?
You can click the link below and enter your details to view all your bookings for all attractions.View Now
How to pre-book your Passholder tickets
Check out this useful video to learn how to pre-book your tickets and change your booking.
Find out more here:
How To Use The New Passholder Pre-Booking Portal
In order for us to safely re-open in accordance with government guidelines, all Passholders need to continue pre-booking a free ticket to present with their valid Annual Pass to help us manage this. Learn more here.Read Blog
View our Frequently Asked Questions on the link below.View FAQ's