How can I contact you?
You'll find a variety of options on how to get in touch with our friendly team below.
![Kamal, An Asiatic Lion At Chessington World Of Adventures Resort](/media/ys3hf2dr/kamal-an-asiatic-lion-at-chessington-world-of-adventures-resort-lr.jpg?anchor=center&mode=crop&format=webp&quality=80&width=500&height=250)
Help Centre
We know that you may have some questions before or after purchasing a Merlin Pass so we’ve developed our Help Centre. Simply use the search bar at the top of the page to find the answers to our most frequently asked questions.
![Collosus at THORPE PARK Resort](/media/4x5dvsxx/thorpe.jpg?anchor=center&mode=crop&format=webp&quality=80&width=500&height=250)
Live Chat
If you need assistance via our Chat team will be available Monday - Friday 10am to 5pm, closed at weekends. You’ll see the Live Chat option available on the corner of the page
![Penguin at the National SEA LIFE Centre Birmingham](/media/xy4jomn3/kids-penguin-sea-life-birmingham.jpg?anchor=center&mode=crop&format=webp&quality=80&width=500&height=250)
Call Us
You can call us on 01372 751411 (local rate number) on Monday - Friday from 9am - 4pm, closed at weekends.
![The Voice at Madame Tussauds London](/media/0osbjn44/the-voice.jpg?center=0.34310300352870166,0.51166666666666671&mode=crop&format=webp&quality=80&width=500&height=250)
Drop Us A Line
If you need to send us an email or ask a question you can use our Guest Contact Form.
Please note: Due to increased demand we currently have a 2 week response time.
![LEGOLAND® Discovery Centre](/media/qlflkhcx/14449839_1873806402848957_2276465348436255749_n.jpg?anchor=center&mode=crop&format=webp&quality=80&width=500&height=250)
Feedback on a visit, or experience
If you would like to feedback on a visit to an attraction or any part of your Merlin Pass experience, please click here to complete our Guest Feedback Form.