Restriction dates for 2020
There are a number of dates and restrictions that are applicable to Standard and Premium Merlin Annual Passes and Merlin Pass Monthly Memberships.
Please note that the London Eye will be shut for maintenance for up to three weeks in one month of each year which for 2020 shall be between 6th January 2020 and 21st January 2020 (inclusive).
The London Eye River Cruise shall be shut for maintenance between 10th January 2020 and 29th January 2020 (inclusive).
The Blackpool Tower Eye will be closed for maintenance from 14th November 2019 to 28th March 2020 inclusive.
Merlin Annual Pass and Merlin Pass Monthly Membership (“Merlin Passholders”) exclusions
Standard Merlin Annual Pass and Standard Merlin Pass Monthly Membership (“Standard Passholders”)
Premium Merlin Annual Pass and Premium Merlin Pass Monthly Membership (“Premium Passholders”)
At Warwick Castle a Merlin Annual Pass or Merlin Pass Monthly Membership is only valid for daytime entry.
At LEGOLAND® Windsor Resort Merlin Passholders are not entitled to entry outside the Attraction's normal park opening hours as published on its website at www.legoland.co.uk or to any out of season events including Christmas.
No entry for Standard Passholders into Madame Tussauds (London), the London Eye, SEA LIFE London, DreamWorks Tours Shrek’s Adventure! London and the London Dungeon during the whole of August.
No entry for Standard Passholders into Madame Tussauds (London), the London Eye, SEA LIFE London, DreamWorks Tours Shrek’s Adventure! London and the London Dungeon on bank holidays in England.
No entry for Standard Passholders into the London Eye on 14th February, 10th – 12th April (inclusive), 18th, 19th, 25th & 26th July and 31st December 2020.
No entry for Standard Passholders into the London Dungeon on the 24th, 25th, 30th & 31st October 2020 and 25th December 2020.
No entry for Standard Passholders into the Edinburgh Dungeon for up to three days in October of each year which, for 2020 are the 30th & 31st October.
No entry for Standard Passholders into THORPE PARK Resort, Chessington World of Adventures Resort, Alton Towers Resort, LEGOLAND® Windsor Resort and Warwick Castle on any Friday, Saturday or Sunday in the Summer Holidays each year which, for 2020 are the 31st July and any Friday, Saturday or Sunday in August.
Premium Passholders and Standard Passholders are subject to additional charges including, but not limited to, entrance fees, reservation or pre-booking fees (where applicable), parking fees, and/or booking fees for entry into:
Any concerts taking place at the Attractions, any themed and/or special events taking place at the Attractions including, but not limited to, Dungeon LATES, Shrekʼs Adventure! London LATES and SEA LIFE After Dark along with other events including (but not limited to) those managed by third parties.
All ticket options, other than standard entry, to the London Eye [including but not limited to, Admission on to the London Eye River Cruise, Pre-booked capsules, Private capsules, Civil ceremonies or weddings, Champagne Experience, Themed seasonal tickets, or Packages, such as restaurants, hotels, theatre and combination tickets.
All Christmas event openings including, but not limited to, the LEGOLAND® Windsor Resort Christmas event and Chessington World of Adventures Resort Theme Park Winterʼs Tail.
Secondary attractions at Chessington World of Adventures Resort Theme Park including, but not limited to, VIP experiences, the Savannah Splash Pool and Gym, selected Halloween mazes and all attractions at Go Ape.
Secondary attractions at Alton Towers Resort Theme Park including, but not limited to, the Alton Towers Waterpark, Extraordinary Golf, Alton Towers Spa, Scarefest Mazes and Tree Top Quest.
Secondary attractions at THORPE PARK Resort Theme Park including, but not limited to, Fright Nights, Ministry of Sound, and Mazes.
The Blackpool Tower Circus (including additional fees for entry to The Royal Box, V.I.P. seating areas and second row seating) other than the standard seat on the day of their visit which is included within the Merlin Annual Pass and Merlin Pass Monthly Membership terms and conditions.
The Blackpool Tower Dungeon Escape Room.
Pirate Adventure Golf at SEA LIFE Weymouth.
Any other event as determined by Merlin (acting reasonably) from time to time.
Premium or Express Parking at the Attractions.
Standard Parking for Standard Passholders.
Any secondary attractions at Warwick Castle including, but not limited to, the Castle Dungeon, which are be subject to additional charges.
Special events taking place at SEA LIFE Centre Manchester (certain dates apply) are subject to additional charges.
Neither a Standard Passes nor a Premium Pass will guarantee immediate entry to any Attraction or any event at any time. At Attractions or events which allocate individual time slots for entry or where pre-booking is available, Standard Passholders are required to book an available time slot or pre-book their entry in advance in order to guarantee entry to the Attraction or an event, otherwise they will not be permitted entry. Premium Passholders, unless otherwise stated, are not required to book a time slot or pre-book entry in advance to the Attraction or an event but unless they do so they will not be guaranteed entry if they just turn up to the Attraction; entry is always subject to the Attraction not being at full capacity. Please note that Premium Passholders may be turned away from the Attraction or the event if they have not booked in advance. Please note that all time slots are subject to availability and so to guarantee a specific time slot, booking in advance is strongly recommended. Passholders are able to book an available time slot online by visiting the relevant Attraction's website, however a small fee may apply. When any Passholder has booked a timeslot (irrespective of whether they hold a Standard Pass or a Premium Pass), the Attraction may ask such Passholder to leave the Attraction at the end of their allocated timeslot.
Please note from 1st February 2020 both Premium Merlin Annual Passholders and Standard Merlin Annual Passholders will be required to pre-book a timeslot (free of charge) online in advance to gain entry to both LEGOLAND® Discovery Centres in the UK (Birmingham, Manchester).
The management of the relevant Attraction reserves the right to refuse admission when the Attraction is at full capacity or otherwise in accordance with the regulations of the Attraction and these Terms.
Height, weight, age restrictions and medical warnings apply to certain rides and attractions.