The Edinburgh Dungeon

Who is your V.I.P. Representative at the Edinburgh Dungeon?

Francesca Dymond and Phil McCall

Where will you be greeted?

Upon arrival please make yourselves known to a member of our team at the entrance or alternatively by using the street level intercom located by our front door. You will be met personally by the Duty Manager and be escorted straight on to a tour.

For us to provide the best service possible please make us aware of your visit in advance through the web form here at least 24 hours in advance of your visit.

What’s included on your visit?

Up to 30% discount within the Retail Store

One free guidebook (must be requested)

What Golden Experience Tickets* can you do, and how do you book them?

Take a behind the scenes guided tour by one of our Senior Actors. This offers you the great opportunity to see the Dungeon behind closed doors.

This experience can be booked via the Edinburgh Dungeon team at edinburgh.dungeon@merlinentertainments.biz  at least 14 days prior to your visit.

For more information please see our Golden Experience section on this website here

*Golden Experience Tickets are subject to availability